International Conference Services (ICS) Department Head of Projects & Operations Management, Yoke Chun Cheong was announced as the winner of The International Association of Professional Congress Organisers (IAPCO) Hero Award 2022 at the Association’s Annual Meeting and General Assembly (AM&GA) held between 6-9 February in Jerusalem.

The IAPCO Hero Award is one of 3 unique Driving Excellence Awards given by IAPCO every year, for which the association seeks nominations from across its member community. The winner of the Hero Award is picked from the nominations by a colleague, a client, or a supplier from any member of the team within an IAPCO PCO company.

Supported by IAPCO Destination Partners, the Hero Award recognises a team member who has gone above and beyond during a calendar year, shown an aptitude for advancement in the meetings industry and made significant contributions from their position within the company.

As the Department Head for the Project Management and Operations Team, Yoke manages the staff for both departments of ICS’s Singapore office, overseeing the implementation and execution of departmental procedures and processes, and is responsible for training and onboarding new team members.