The Kuala Lumpur Convention Centre (the Centre) has unveiled its latest innovative engagement tool, an interactive virtual tour, now available on the venue’s website. Meeting and event organisers and visitors can now visit the Centre from anywhere in the world.
The interactive virtual tour offers an overview of the entire venue with the options to self-explore or take a quick guided-tour and a deep-dive into each function space via 360-view, offering a more interactive and visual immersion.
The virtual tour is the latest innovative addition to the Centre’s improved website. Its digital concierge, Skye, a Chatbot tasked to welcome and help users navigate within the website and respond to queries, combined with an interactive floorplan offer a engagement experiences for organisers and visitors alike.
Clients, planners and organisers can now embark on a seamless immersive virtual site-visit and explore venue space as they plan and prepare for upcoming events, without disruption or concerns about not being able to physically visit the Centre.
The Centre’s General Manager, Alan Pryor, said, “This is a huge leap for us at the Centre as we continue to transform the way we conduct our business. With this interactive virtual tour, we are able to bring our customer engagement to another level, meeting the demands of the current marketplace, especially in this Covid-19 times.”
“The virtual tour will be further enhanced with visual references to various room set-ups and video-conference feature for live-interaction between organiser and our team, expediting the event planning and communication process,” said Pryor.